In which I have a new job

In fact, I’m four weeks in. It’s a new role within the same company, but for the first time in my entire career, my job has nothing to do with either content or digital. This job is a further big step on the trajectory away from publishing and towards who knows what?

So now I’m working in the team responsible for coming up with new products and propositions. There’s a commercial aspect that I’ve never had before, and since delivery of any new product depends on lining up the customer care and field ops support as well, there’s another whole different area of the business to get my head around. All this was part of the appeal. I work for a big company and there are vast swathes of it that I never got a look at in my old role.

Just to complicate matters slightly, the hiring manager left before I started, her boss leaves at the end of June and as far as any of us are aware, there aren’t any replacements lined up. Mine is a new role in the team. I have no direct reports but 10 people junior to me who need varying degrees of management. A new product launch is looking like it will be 3 weeks late – I swear this is coincidental.

In all this, I’d say my comfort zone is a short drive away. Right through interview, I still thought that my publishing career was the bedrock evidence of what I can do. But that’s no longer the case. I was hired on the basis of the last three years, not the however many before that. I feel as though I swapped firm foundations for a high wire. As I don’t actually know what my job is and there’s no one to tell me, I’m doing whatever the hell seems to need doing. Every day, I’m flying blind. I’ve put out a lot of fires over the last few weeks, I’ve U-turned on a couple of decisions when I got more knowledge and thanked people for telling me. I don’t know how I’m doing, so I come home some days thinking ‘I got this’ and others thinking ‘What the fuck happened today?’

In other words, it’s standard new job stuff. The fear, the learning curve, the anxiety, the successes, the gradual build back up to confidence, to that state when ‘I got this’ is normal. Currently I’m at a low to moderate anxiety level, which is not only not a bad thing (temporarily), it’s what I went looking for. It’ll either all work out, or I’ll crash and burn. So, ok then.

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